Vibe Trading

Contact Us

Have questions about Vibe Trading Platform? We're here to help you succeed with your backtesting journey.

Get in Touch

For all inquiries, support requests, and general questions, reach out to our team:

Email
support@backtesting.dev

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What to Include

To help us assist you quickly, please include:

  • A clear description of your question or issue
  • Your account email (if applicable)
  • Screenshots if reporting a technical problem
  • Steps you've already tried to resolve the issue
  • Any error messages you've encountered

Response Time

We typically respond within:

General Inquiries24 hours
Technical Support12 hours
Account Issues6 hours

Response times are during business hours (Monday-Friday, 9 AM - 6 PM EST)

Common Questions

Platform Support

  • • How to use the AI backtesting feature
  • • Strategy input formatting help
  • • Understanding backtest results
  • • Technical troubleshooting

Account & Billing

  • • Early access signup issues
  • • Account management questions
  • • Billing and subscription inquiries
  • • Feature requests and feedback

Ready to Start Backtesting?

Join our platform and experience the future of AI-powered strategy validation.